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In this episode, Jo heads to New York City where she tries to help a family in distress. John (43) and Jennifer Burb (40) works all day and leaves their oldest daughter Lucy (16) at home with her two younger siblings. Working as a third parent instead of being a normal teenager. Grace (10) has a lerning disability and has difficulty doing homework. Only boy Jay (6) is the worst behaved.As he’ll constantly write and draw on the walls and swears like a sailor. Jennifer is very, very selfish and she'd rather work than spend time with her family. Six months ago, Jennifer shook her 11-month-old son, Joseph and killed him. Can Jo get this parents to do the discipline or will the pressure be too much for Lucy?
Jo Frost-11-11-11

Discipline techniques used: Lose What You Like Chart (for Grace) and Thinking Pond (for Jay)

Other techniques used: Homework Area, Star Reward Chart and Sweethearts Technique

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